The minimum order quantity is 200 pieces. For first-time buyers, we offer flexible MOQ starting from 500 pieces total (mixed products allowed) to help you test the market.
Can I get samples before placing a bulk order?
Yes! We offer samples for quality evaluation. Stock samples available immediately at $10-30. Custom samples with your branding take 5-7 days. Sample costs are 100% refundable on first bulk order over $3,000.
Can you add my logo or custom branding?
Absolutely! We offer laser engraving, CNC carving, screen printing, and hot stamping. Setup fee starts at $50-150 per design (one-time). Free digital mockup provided within 24 hours. Logo engraving is free for orders over 500 pieces.
What is the production lead time?
Standard production is 15-20 days. This includes quality control and packaging. For urgent orders, we offer rush production (additional 10-20% fee). Shipping time depends on your location: Sea 30-45 days, Air 7-14 days.
Is this product food-safe?
Yes, all our kitchen and dining products are FDA approved and EU compliant. We use food-grade mineral oil or beeswax finishes. No harmful chemicals, lead-free, BPA-free. Food safety certificates available upon request.